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Adobe AI Forum London
Monday, January 19, 2026
9:00am AST - 3:00pm AST

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12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

12 pm

Welcome and Introductions

Our VP of Product Marketing, Ingrid Wantuch, kicks off the event with a welcome message.

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Adobe AI Forum London
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Discover new insights and what's next

for marketing and AI.


Join us at Adobe AI Forum to get a firsthand look at how Adobe helps you create AI-driven, end-to-end experiences.

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Adobe AI Forum London
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Discover new insights and what's next

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Experience Adobe AI in action.

Access session highlights from Adobe AI Forum and fresh thought leadership resources that explore how AI is transforming marketing workflows, discoverability, and customer engagement. Explore the content and see how Adobe can help accelerate your AI journey.

 

 

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Adobe Agentic in Action: Unlocking AI-Powered Marketing Agility 



See how AI agents are streamlining key marketing workflows to automate tasks, unlock real-time insights, and empower teams to move with more precision than ever before.


 


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AI in Content Creation: Scale at Speed Without Compromising Quality

 

Explore end-to-end content creation with Adobe GenStudio for Performance Marketing Firefly Services and Adobe Express. Learn how these solutions work together to streamline and accelerate content creation and production workflows across marketing and creative teams.​

 


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Shaping the Future of Marketing with AI: Power the Next Era of Customer Experience



Learn how human-centred AI brings creativity, marketing, and AI together to create exceptional customer experiences at scale. We’ll discuss major innovations, including the evolution to agentic AI to empower marketer workflows and enable brands to exceed customer expectations.

  

View the Presentation

Adobe Agentic in Action: Unlocking AI-Powered Marketing Agility 


See how AI agents are streamlining key marketing workflows to automate tasks, unlock real-time insights, and empower teams to move with more precision than ever before.

 


View the Presentation

AI in Content Creation: Scale at Speed Without Compromising Quality

 

 

Explore end-to-end content creation with Adobe GenStudio for Performance Marketing Firefly Services and Adobe Express. Learn how these solutions work together to streamline and accelerate content creation and production workflows across marketing and creative teams.​


View the Presentation

Shaping the Future of Marketing with AI: Power the Next Era of Customer Experience


Learn how human-centred AI brings creativity, marketing, and AI together to create exceptional customer experiences at scale. We’ll discuss major innovations, including the evolution to agentic AI to empower marketer workflows and enable brands to exceed customer expectations.



View the Presentation

Additional Resources

State of CX in an AI Driven World

This 2025 State of Customer Experience in an AI-Driven World research explores more than 3,400 senior executives across nine regions and eight consumer-led industries to understand how organisations are responding to seismic shifts in customer experience and how they are preparing for transformation with rapid AI innovation.

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Blog: The Future of Marketing in the Era of AI, part 1

Adobe Enterprise CMO Rachel Thornton explores how AI innovations are redefining marketing in this first post of a multipart series.

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Report: How to Improve the ROI of Personalization in the Era of AI

For many organizations, understanding how to tailor customer experiences remains a key challenge. Our study offers insight into delivering experiences that are truly relevant and valuable to customers, driving both loyalty and business impact.

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Report: Adobe 2025 AI and Digital Trends

AI is a bold opportunity — for both brands and consumers. This year’s AI and Digital Trends report shows business leaders — and increasingly consumers — are embracing AI. And it’s redefining customer engagement, unified insights, real-time journeys, and operational efficiencies. The result is new potential for deeper relationships.

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Whitepaper: The AI Inflection Point

AI has reached a turning point—reshaping how brands are discovered, how customers engage, and how content is created at scale. This whitepaper explores the seismic shifts underway, from the rise of generative search to the exploding demand for content velocity. Learn why adopting a new AI-powered toolkit is now a strategic imperative for enterprises looking to lead in this era of transformation.


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Learn how to build brand visibility in AI search

Thursday 26th February | 10:00am GMT

GEO is changing how customers discover brands - and Adobe LLM Optimizer gives you the control to be seen, cited, and trusted in this new AI-driven world. In this interactive “Get Started” session, our product experts will guide you through how to use LLM Optimizer to begin measuring and improving your brand's AI-search performance.

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Discover new insights and what's next

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Agenda 

Day 1

9:00am - 10:00am

Registration

Check in, meet peers, and explore the Innovation Lounge featuring live activation demonstrations from Adobe and partner AI solutions.​

10:00am - 10:20am

Welcome Remarks and Vision Keynote

Shaping the Future of Marketing with AI & Power the Next Era of Customer Experience

Speakers: Wael Elfakharany, Adobe & Marissa Dacay, Adobe

 

Learn how human-centred AI brings creativity, marketing, and AI together to create exceptional customer experiences at scale. We’ll discuss major innovations, including the evolution to agentic AI to empower marketer workflows and enable brands to exceed customer expectations.

10:20am - 10:40am

Customer Keynote

How AI Is Redefining the Way Organisations Approach Marketing, Creativity, and Customer Engagement

Speakers: Steve Plimsoll, Humain


Hear from Humain about how they are improving collaboration between creative and marketing teams, leveraging AI innovation to scale content creation and campaign activation—and unlocking a new era of personalization.

10:40am - 11:00am

Fireside Chat

The Rise of Agentic Workflows with IBM

Speakers: Ashley Chang, Adobe & Jay Tristain, IBM

 
Dive into how AI is evolving marketing roles, workflows, and outcomes. Together we’ll share real-world examples of agent strategy, adoption and offer insights to building your own journey for AI maturity.

11:00am - 11:20am

Customer Panel

Real-World Insights: How Leading Brands are Rolling Out AI

Speakers: Hamza Naqshbandi, Adobe & Sultan Moraished, RSG


Hear from our event hosts and a series of customer speakers as they share real-world insights and key takeaways from the day. This interactive session invites audience perspectives to spark fresh ideas and inspire AI innovation. 

Day 2

11:20am - 11:45am

Coffee Break

Time to network and relax before we reconvene with an exciting breakout sessions.

11:50am - 12:35pm

Breakout Session 1

See Adobe AI in Action

AI in Content Creation: Scale at Speed Without Compromising Quality. ​


Explore end-to-end content creation with Adobe GenStudio for Performance Marketing, Firefly Services and Adobe Express. Learn how these solutions work together to streamline and accelerate content creation and production workflows across marketing and creative teams.

 


Breakout Session 2 

Learn how to make AI work for you

Orchestrating Enterprise Transformation with AI​​


IBM and Adobe share strategies for using AI to align marketing with the broader enterprise—integrating sales, service, and operations to deliver connected, data-driven customer experiences at scale.

12:45pm - 13:30pm

Breakout Session 1

See Adobe AI in Action

Agentic in Action: Unlocking AI-powered Marketing Agility

 
See how AI agents are streamlining key marketing workflows, to automate tasks, unlock real-time insights, and empower teams to move with more precision than ever before. (Agent Orchestrator, Data Insights Agent, LLM Optimizer, sneak peek Brand Concierge)


Breakout Session 2

Learn how to make AI work for you

Five Pillars for Successful AI Adoption


Join us to learn proven adoption strategies focused on human-centred transformation. Drive stronger results and lay the groundwork for your operational success with AI.

 

13:30pm - 15:00pm

Networking Reception & Lunch

Continue the conversation with your colleagues, peers, and Adobe experts while getting hands-on with Adobe technology in the Innovation Lounge.

Learn how AI is powering better experiences — faster.

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